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Pagan

Pagan

Member Since 09 Aug 2014
Offline Last Active Mar 19 2018 02:13 PM

Issues I've Posted

    Route Unprofitable because of IFE Change?

    Posted 27 May 2016

    Hello,

     

    I recently added IFE to routes that previously had none, and discovered after they updated that many became unprofitable. Yet when I close and add back the loss making flights, the route is restored to it's old profit level. It appears the loss in passengers is 100% "purple" passengers, but why would I suddenly loose them after an IFE change and no seating change? 

     

    Thanks for your help

     


    TKG Airport

    Posted 18 Jan 2015

    Hello,

     

    I just set up a route between Madagascar & Indonesia (TNR-TKG) but on the route map it says TKG is off the coast of Pointe Noire, The Congo, in the Atlantic. A google maps search places it correctly; I've attached shots of the airport details in AE and the google search. 

     

    Hope this helps!

     

    NJPag


    Being charged for 5 gates when using 1

    Posted 9 Oct 2014

    I closed 4 unused gates at my starting airport (JFK) and in the chart under gates it shows I have 50 slots with 34 available, but my monthly cost is 2.5 million, which would be for 5 gates. Clicking resync slots didn't solve the issue