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[New] Not Enough Hours Bug?

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#1
Jerrian

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I try to run my Q400s on many short routes and try to max out the hours available until zero remain. However, I believe there is a problem if I have maxed out the hours using routes, I go back and close a route, then re-open it, I get a message saying that there are not enough hours. I believe this is a problem caused by available hours being displayed only in whole hours and not including minutes. If the route I close is 4:03 and the aircraft then has 4 hours remaining, I cannot recreate the route! Adding minutes would be REALLY helpful even if it's not what is causing this bug.
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#2
travelhouse

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I would suggest you post this so called bug, correctly, by 1st reading the sticky on how to report bugs. (Located right on the top of the bugs forum page)

2nd, I think you are not allowing the turn-around time in this, plus when I read it, its very confusing, not clear enough.

Bugs Moderator will look.....Iam sure...

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#3
Jerrian

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I'm sorry, but I did not see a sticky anywhere.

I apologize for being unclear.

My issue is with an aircraft maxed out to 22 hours. If I close a route then re-open the same exact route with the same exact aircraft, it gives me a "not enough hours" message.

I suspect that this is because when opening a new route, the system rounds down the hours available to the whole number instead of also including what minutes may have remained.
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#4
Jerrian

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I'll give an example:

I have an aircraft that currently has five hours remaining.

I am trying to put it on new route, DEN-AUS, which has a block time of 5:19. The system does not allow this.

However, if I try do create DEN-PHX, which has a block time of 4:21, it allows it and 1 hour is still available.

EDIT: DEN-LAS has a block time of 4:30, and afterward has zero hours remaining.

The math doesn't seem to add up. Does the system round the hours available up or down?
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#5
Glennos

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The guidelines for reporting bugs can be found here. Read Yuxi's post.

As the sticky has somewhat been overridden by the announcement post which is also very important I will let this one go.

Always add [New] to a new bug report and always add your Airline name and ID as these are not always the same as on peoples logo's.
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#6
Elchie

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Jerrian: can you give me an id of an aircraft with this problem?
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#7
travelhouse

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Jerrian: can you give me an id of an aircraft with this problem?


Only one I can find is:

Atlantic (5151)

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#8
vicentor

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I would say you are not counting the time the aircraft takes to turn (or prepare for the flight), the Q400 has a turning time of 30 minutes. Then again it looks like a bug with the hours.
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#9
Jerrian

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Jerrian: can you give me an id of an aircraft with this problem?


Yes, my airline is 5151, the aircraft in question is 2905 (although I have noticed this problem with almost all the other aircraft when doing similar). For the time being, I have placed that aircraft on DEN-LAS and it is down to zero hours.

I am convinced it has to do with the hours because the route operated fine before I closed it and does not allow it to be re-opened.
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#10
travelhouse

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Yes, my airline is 5151, the aircraft in question is 2905 (although I have noticed this problem with almost all the other aircraft when doing similar). For the time being, I have placed that aircraft on DEN-LAS and it is down to zero hours.

I am convinced it has to do with the hours because the route operated fine before I closed it and does not allow it to be re-opened.

Then from what you explaining, I can assure you if you tell us where else this aircraft is flying? your answer will be in that.

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#11
Glennos

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I have had similar "issues" with placing routes but mostly in Sim 1.

Example, MEX - YYZ 2x freq with a 707 -> no problem
Take the plane off and try again -> sorry, can't do 2x even swap won't work.

Seems it might round down or up whenever it feels like it :P
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#12
travelhouse

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I have had similar "issues" with placing routes but mostly in Sim 1.

Example, MEX - YYZ 2x freq with a 707 -> no problem
Take the plane off and try again -> sorry, can't do 2x even swap won't work.

Seems it might round down or up whenever it feels like it :P

It was a known bug too, you had to sell it and delist it, (This make is revert back to Default) thats OK in Sim1 but No Can Do in Sim2 used market

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#13
Elchie

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didn't looked at the current case right know. Just a hint: Ever gone to the aircraft-page (Menu Aircraft)?

On the first visit within 10 minutes the available hours of all aircrafts will be re-calculated (introduced this "feature" 2 weeks or so ago )
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#14
Chaostah

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Isn't the turn around time already calculated in the block to block time?

#15
vicentor

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Isn't the turn around time already calculated in the block to block time?


Block time is the time the plane leaves the gates, to the time when it shuts down its engine at the arrival gate.:airplane

Turn time is the time when passengers leave the aircraft, refuels and passengers board.
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