12 replies to this topic

[TorqueWrench]

Okay,

Finally I HAVE made all the gates come back to the correct levels...

All those users who had missing gates previously (there were over 800) of them will now have the gates back in their listing. I've even gone through the accounts who had reported missing gates and their tally is correct.

This also means that the airports are also now upto a correct gate total.

If you wish to fly in or out of an airport that has 0 gates available... there is no error... there really are no gates available and they've all been taken.

I've triple check that this is correct and its just a fact that users will now have to accept...

That is all...

[dianemather]

Mine are all back to normal, a BIG thank you TW,

Diane

[Jerry]

Well done Torque, thank you!
Strange that so many airpors are at 0 gates now, I believe that wasn't the case a few days ago.
Well, maybe that was part of the problem! I'm glad everything is checked and fits. Thank you again!

[Emtec]

If you count, I got 5 flight to LHR. And so I got 1 LHR gate back. However I'm quite sure that I first lost a gate at LHR. I changed the route but that didn't help (not knowing back then it was the bug). Then I bought a new gate at LHR. Which I could manage untill 2 days ago when the bug took almost all my gates. Now I got all gates back from the second strike but not that 1 I lost ealryer. Is there a chance to get that back or is there no way to check if my story here is real or not ?
If I can't get that back, then so be it. I'm greatly happy that I got all the others back anywayz.

[TorqueWrench]

It simply gave the gates you need to cover the routes you have... Alot of airports are actually over-subscribed and have more gates than they should have... however its not fair to take away peoples routes due to our error...

I've set those airports to 0 gates left...

[Danish Airlines]

Hello

Thx Torque for bringing back the gates to us.

I see that you have checked the airports over and over again.
And I have no doubt that you did.

However it seems strange to me that the day before this gate issue started, there was 47 gates avaiable in CPH.
Now 2 days later after you fixed the problem, there's none left.

And finally as one above mentioned, it seems strange that so many airports suddenly has 0 gates available.

[TorqueWrench]

Airlines have grown massively over the last few days... And remember that there were over 800 gates missing...

[Maestro69]

Im pleased that the gates are fixed though not pleased free gates i had got taken. But hey, u lose some, u win some...

[tgoti]

Also a big thanx from my side.

I did follow the discussion about the gates, and I think you made the correct choice here to fix the issue. Some people may have lost a few gates, and some may have gained a few. But at least now the database is consistent again. (At least I hope so.)

And we can plan the future for our airlines again.

[dreamlinerCP]

thanks torquewrench!

[BarbulaM1]

Thanks Torque, any chance of hubs being restored. If not that is fine, I can rebuild it

[TorqueWrench]

The hubs should have been re-instated... If not then i'm afraid you'll have to re-hub again...

[AirKevin]

Thanks for the update, Mr. Torque sir (sorry, don't know your name).