Issue Information
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#002311
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Issue
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0 - None Assigned
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Fixed
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Issue Confirmations
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Yes (9)No (0)
Hi,
Bought a used aircraft, but it doesn't seem to have arrived. I've received the message confirming the purchase, the money has left the account, but I don't find the airplane. Might be a known issue or something I've misunderstood, but seems like a bug... See attached pictures.
Thomas
It's a bug - I've put a "new" used aircraft in your fleet (#54640) equivalent to the one you bought.
Thanx
Hi there, I just had the same problem with a leased used aircraft. The money for the lease left the account+ under active leases is says the correct amount of leased aircraft. However I cant seem to find my aircraft.... Thx for the help
Hi there, I just had the same problem with a leased used aircraft. The money for the lease left the account+ under active leases is says the correct amount of leased aircraft. However I cant seem to find my aircraft.... Thx for the help
Which airline and aircraft did you have this problem with?
Hi,
This happened again now. Aircraft #10100 never arrived....
Hi,
This happened again now. Aircraft #10100 never arrived....
It's redelivered as #76264.
I've had this problem 3 times today, one 763ER, one 752 and one 733. The only aircraft details I have are for the 733 which is ID: 27073 in RD.
Maybe there's no check for whether the plane is already bought/leased when player clicked on "Buy Aircraft" in the confirmation page? Since that page is taking aloooot of time to load for me and there is a gap of up to a minute before actual purchase, and that seems to be causing alot of problems
And this is from my mail box:
Aircraft #14963 and #66509 was purchased by FlyWest (id: 1994 in rd) but never recieved.
I've had this problem 3 times today, one 763ER, one 752 and one 733. The only aircraft details I have are for the 733 which is ID: 27073 in RD.
Looking at my newly-purchased aircrafts, the 763ER should be #6922 and the 752 should be #16638
Sorry for that
I have the same problem with 3 leased aircrafts:
aircraft ID: 47351 B737-400
aircraft ID: 49830 B737-400
aircraft ID: 71554 A320-200
Screenshots of the planedetails see:
http://www.airline-e...appeares-again/
Please help me.
I'm able to reproduce this issue by:
1. Airlines A purchase an aircraft, but leave it at the confirmation page
2. Airlines B purchase/lease the same aircraft and complete the transaction
3. Airlines A then click on "purchase aircraft"
In this case, B will have the money deducted for the purchase and briefly own the aircraft after step 2. However, after step 3, A will take over the ownership of the aircraft. The amount of time doesn't seems to matter too. A can still take over B's aircraft even after 2 AE days has passed, as long as the confirmation page still opens.
Tried the same with A leasing, but it seems to be harder to reproduce.
So I spent a whole day looking at this, and there are all the aircrafts with double-ownership with the 3 scenarios I found that involves my airlines:
Lease signed by another airlines but then bought by Snowy Pacific 2001 737-300 from PogiAko 2067 Q300 (defunc) 2840 A320-200 from myself (!) 4031 767-300ER (defunc) 4171 737-300 from FDS Airline 5273 737-300 (defunc) 6864 Q300 (defunc) 6922 767-300ER from Emo 9676 A300-600R from Leisure Express 10011 737-300 from LEGACY 11172 737-300 from FDS Airline 11560 767-200ER from Element Airways 12145 767-300ER from Davidco 13678 737-400 from Air Madeira 15830 MD-83 from LEGACY 16638 757-200 from Emo 16680 737-400 from myself (!) 19120 737-300 from PogiAko 19793 747-400 from Leisure Express 25713 A320-200 from Scoot Airways 25982 737-300 from LEGACY 26636 A320-200 from BH Romania 26882 737-300 (defunc) 27073 737-300 from Emo 27340 A320-200 from LEGACY 28963 A320-200 (defunc) 30067 A320-200 from Scoot Airways 32960 A330-300 from EgyptAir 33588 A330-300 from EgyptAir 34934 A330-300 from EgyptAir 36691 737-500 (defunc) 40342 737-300 (defunc) 46645 777-200 from Element Airways 46854 737-400 (defunc) 47351 737-400 from FlyWest 49830 737-400 from FlyWest 50132 Il-96-300 from Russavia 50954 777-200 from Element Airways 55685 777-200 from Element Airways 58831 A320-200 from BH Romania 59824 777-200 from Element Airways 61232 737-300 (defunc) 63788 777-200 from Element Airways 67136 A319-100 from Element Airways 67606 777-200 from Element Airways 68084 737-500 from Interavia 71554 A320-200 from FlyWest Bought by other then leased by Snowy Pacific 3238 737-400 from myself (!) 3460 767-200ER from PDC Airways 4431 757-200 from PDC Airways 4544 A320-200 from Nex Air 6390 Tu-154M from Nex Air 6901 737-300 from Nex Air 7363 757-200 from AEROLINEAS ARGENTINAS 9247 737-400 from Turbulence Airways 11727 747-400M from Prelude 14418 MD-83 from Nespresso 14578 MD-83 from PDC Airways 16054 Il-86 from Russavia 16626 737-400 from AirBaltica 17816 767-300ER from SDL 23086 767-300ER from TaiPresso 23223 737-300 from SAS-SE 24587 737-400 from TINSA Brasil 35902 767-300ER from Royal Belgium Air 54431 757-200 from Prelude Leased by Snowy Pacific then bought by another airlines 6816 767-300ER to Nex Air 18396 737-300 to Nex Air 38119 Il-96-300 to Russavia 49065 A320-200 to SAS-DK
Unfortunately, there doesn't seems to be an easy way to filter out the cases for double-lease, double-buy, or leasing an aircraft bought by me, which I expect there should be many many more than the ones listed here.
Element Airways may want their aircraft back... That's a whole batch of 772s
This bug is now fixed, which should prevent the vast majority of these cases going forward. If an aircraft you are buying has been taken off the market after you loaded the confirmation page, that aircraft will be skipped when you confirm the purchase.
The issue is still apparent in my airline as with the 752 I had enough time to set up a BHX-EWR flight which "apparently" is being operated by Snowy Pacific under my prices, taking my slots and in my aircraft configuration. I do not receive any profit for this but seem to have paid all the costs, is there any way of amending this.
As you can see, I only operate one flight from EWR but its taken up 14 slots and not 7, with Snowy Pacifics "dual leased" 752 taking up the 7 extra slots, which is revenue for my airline.
Thanks
Jan
I never normally like to double post but had the issue again today with 733: ID: 19117 which was after I configured it to European Seating Arrangement of 6C 134Y
Still hasn't arrived, doesn't seem to happen with my ATR-72 Aircraft I lease but happens with any Boeing Aircraft within Buy Used
Best Wishes
Jan
It happends with all Boeing and Airbus planes that I leased recently. Once again just now, see: http://www.airline-e...appeares-again/. -> plane ID 64574 (Airbus A319-100).
It is strange, but somehow Snowy Pacific is involved in all my disappearing planes. If you follow the used aircraft market and look at the details of the Airbus and Boeing planes that are offered you will see that most (almost all) of these planes get bought by Snowy Pacific within less than a minute no matter what time of the day/night it is.
I have now 10 airplanes that haven't arrived... #72776, #73716, #74179, #74671, #75124, #75553, #3219, #3505, #3780, #4092. As mentioned from someone else, it has only happened with Boeing and Airbus. Could you please deliver them to me as soon as possible?
Snowy Pacific airline is too big that why...
Most of them are from the same batch:
You have purchased the following aircraft for $617,901,480 (inl. commision): Aircraft ID #72776: Boeing 767-200ER (Age: 2 years, Value: $98,079,600.00) Aircraft ID #73716: Boeing 767-200ER (Age: 2 years, Value: $98,079,600.00) Aircraft ID #74179: Boeing 767-200ER (Age: 2 years, Value: $98,079,600.00) Aircraft ID #74671: Boeing 767-200ER (Age: 2 years, Value: $98,079,600.00) Aircraft ID #75124: Boeing 767-200ER (Age: 2 years, Value: $98,079,600.00) Aircraft ID #75553: Boeing 767-200ER (Age: 1 years, Value: $98,079,600.00)
Seems like the remaining issue is dealing with concurrent database execution. For some reason, airlines with large amount of aircrafts will take alot of time to load almost every page, so this is probably what happened:
1. Large airline load the confirmation page and confirm the purchase
2. AE performs check Yuxi just added for the large airline - yes, the aircraft is still on the market
3. Small airline load the confirmation page and confirm the purchase
4. AE performs check - yes, the aircraft is still on the market
5. Small airline process quickly and complete the purchase, taking the aircraft off market
6. Large airline finally done processing and complete the purchase assuming the aircraft is still on market
So small airline bought/lease the aircraft in step 5, but large airline take it over at step 6.
Now the question is, why it takes so long for large airlines to buy used aircraft - how would the amount of planes affect the purchase of aircraft and what is AE actually doing beside changing owner/operator, deducting money, etc
Currently it takes 1m15s to purchase a used aircraft for Snowy Pacific or probably any airlines with 20k aircrafts, whereas a new airline can generally finish in less than 10s.
I think AE should really use database transaction for situation like this. Something similar to:
BEGIN TRANSACTION <check query> ... <purchase query> COMMIT TRANSACTION
In this case airlines would wait in a queue to make sure only one airline is purchasing at a time. I know this will be slower, but at least everyone will get the correct plane...
Better yet, I wonder if there's a way to make the check and purchase into a single database query, maybe something like
// commit purchase first on only the aircraft on market UPDATE aircraft SET ...... WHERE operator = ""; // get a list of aircraft actually purchased to deduct money and do everything else SELECT * FROM aircraft ...... WHERE operator = <buyer> AND id IN (<list of aircraft id from req>); INSERT INTO aircraft_history ......
Just two suggestions that may fix this issue...
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