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  • #002311

  • Issue

  • 0 - None Assigned

  • Fixed

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  • Yes (9)No (0)
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Purchased aircraft never arrived

Posted by tmolvik on 07 December 2014 - 03:40 PM

Hi,

 

Bought a used aircraft, but it doesn't seem to have arrived. I've received the message confirming the purchase, the money has left the account, but I don't find the airplane. Might be a known issue or something I've misunderstood, but seems like a bug... See attached pictures.

 

Thomas

 

 

Attached Thumbnails

  • AE1.png
  • AE2.png

Any answers or comments from the developers on this issue?

At least please replace the planes, if you can't fix the problem !!!



Another 9 aircrafts did not arrive.. Total count is now at least 19 so I've invested a lot of money that I don't get any return on, and seems to still be paying for them. Could someone please replace the airplanes immediately AND reimburse me for any loss.

 

  • Aircraft ID #62236: Airbus A340-300 (Age: 4 years, Value: $113,900,554.00)
  • Aircraft ID #62736: Airbus A340-300 (Age: 4 years, Value: $113,900,554.00)
  • Aircraft ID #63195: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
  • Aircraft ID #63696: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
  • Aircraft ID #64182: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
  • Aircraft ID #64662: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
  • Aircraft ID #65080: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
  • Aircraft ID #65560: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
  • Aircraft ID #66069: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)


Further 3 more aircrafts...

 

  • Aircraft ID #11061: Boeing 757-200 (Age: 10 years, Value: $51,145,574.69)
  • Aircraft ID #11067: Boeing 767-300ER (Age: 10 years, Value: $69,225,964.91)
  • Aircraft ID #31452: Boeing 757-200 (Age: 8 years, Value: $55,496,500.31)


happened to me too... juts thought it was a one-off, but has happened 3-5 times in the game I'm in...



The issue is still apparent in my airline as with the 752 I had enough time to set up a BHX-EWR flight which "apparently" is being operated by Snowy Pacific under my prices, taking my slots and in my aircraft configuration. I do not receive any profit for this but seem to have paid all the costs, is there any way of amending this.

 

15899638808_212a1b2335_z.jpg

 

15464766964_48ef9b173a_z.jpg

 

15464766934_8c5da607ba_z.jpg

 

As you can see, I only operate one flight from EWR but its taken up 14 slots and not 7, with Snowy Pacifics "dual leased" 752 taking up the 7 extra slots, which is revenue for my airline.

 

Thanks

Jan

The same thing happened to me just now. I leased a plane and a gate and suddenly Snowy Pacific operates it. It's between GOT and PEX. It's quite annoying.

Jes



So what's happening here? Surely the planes (or money) must be replaced...



And then we're at 25... 

 

You have purchased the following aircraft for $137,489,648 (inl. commision):

 

  • Aircraft ID #22176: Boeing 747-400 (Age: 10 years, Value: $95,828,496.82)
  • Aircraft ID #62717: Airbus A319-100 (Age: 5 years, Value: $35,114,025.22)


It happends with all Boeing and Airbus planes that I leased recently. Once again just now, see: http://www.airline-e...appeares-again/. -> plane ID 64574 (Airbus A319-100).

It is strange, but somehow Snowy Pacific is involved in all my disappearing planes. If you follow the used aircraft market and look at the details of the Airbus and Boeing planes that are offered you will see that most (almost all) of these planes get bought by Snowy Pacific within less than a minute no matter what time of the day/night it is.

 

I've replaced aircraft #64574 with #94368.



I have now 10 airplanes that haven't arrived... #72776, #73716, #74179, #74671, #75124, #75553, #3219, #3505, #3780, #4092. As mentioned from someone else, it has only happened with Boeing and Airbus. Could you please deliver them to me as soon as possible?


Another 9 aircrafts did not arrive.. Total count is now at least 19 so I've invested a lot of money that I don't get any return on, and seems to still be paying for them. Could someone please replace the airplanes immediately AND reimburse me for any loss.

Aircraft ID #62236: Airbus A340-300 (Age: 4 years, Value: $113,900,554.00)
Aircraft ID #62736: Airbus A340-300 (Age: 4 years, Value: $113,900,554.00)
Aircraft ID #63195: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
Aircraft ID #63696: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
Aircraft ID #64182: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
Aircraft ID #64662: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
Aircraft ID #65080: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
Aircraft ID #65560: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)
Aircraft ID #66069: Airbus A340-300 (Age: 4 years, Value: $119,895,320.00)


Further 3 more aircrafts...

Aircraft ID #11061: Boeing 757-200 (Age: 10 years, Value: $51,145,574.69)
Aircraft ID #11067: Boeing 767-300ER (Age: 10 years, Value: $69,225,964.91)
Aircraft ID #31452: Boeing 757-200 (Age: 8 years, Value: $55,496,500.31)


And then we're at 25...

You have purchased the following aircraft for $137,489,648 (inl. commision):

Aircraft ID #22176: Boeing 747-400 (Age: 10 years, Value: $95,828,496.82)
Aircraft ID #62717: Airbus A319-100 (Age: 5 years, Value: $35,114,025.22)


Aircraft #72776 replaced by #94369
Aircraft #73716 replaced by #94370
Aircraft #74179 replaced by #94371
Aircraft #74671 replaced by #94372
Aircraft #75124 replaced by #94373
Aircraft #75553 replaced by #94374
Aircraft #3219 replaced by #94375
Aircraft #3505 replaced by #94376
Aircraft #3780 replaced by #94377
Aircraft #4092 replaced by #94378
Aircraft #62236 replaced by #94379
Aircraft #62736 replaced by #94380
Aircraft #63195 replaced by #94381
Aircraft #63696 replaced by #94382
Aircraft #64182 replaced by #94383
Aircraft #64662 replaced by #94384
Aircraft #65080 replaced by #94385
Aircraft #65560 replaced by #94386
Aircraft #66069 replaced by #94387
Aircraft #11061 replaced by #94388
Aircraft #11067 replaced by #94389
Aircraft #31452 replaced by #94390
Aircraft #22176 replaced by #94391
Aircraft #62717 replaced by #94392

The issue is still apparent in my airline as with the 752 I had enough time to set up a BHX-EWR flight which "apparently" is being operated by Snowy Pacific under my prices, taking my slots and in my aircraft configuration. I do not receive any profit for this but seem to have paid all the costs, is there any way of amending this.
 
As you can see, I only operate one flight from EWR but its taken up 14 slots and not 7, with Snowy Pacifics "dual leased" 752 taking up the 7 extra slots, which is revenue for my airline.
 
Thanks
Jan


I've returned aircraft #16638 back to your airline. For Snowy Pacific it's been replaced by aircraft #94393.



The same thing happened to me just now. I leased a plane and a gate and suddenly Snowy Pacific operates it. It's between GOT and PEX. It's quite annoying.

Jes

 

Do you have the aircraft ID in question? It can be found in the message confirming your used aircraft purchase.



happened to me too... juts thought it was a one-off, but has happened 3-5 times in the game I'm in...

 

I can replace those aircraft if you provide the aircraft IDs in question.



I apologize for the trouble and plan to implement a solution for this issue during the upcoming week.

 

In the meantime, please post the airlines and IDs of any missing aircraft as a result of this bug and I will replace them.



changed status to: Acknowledged, Waiting for Fix
changed status to: Being Fixed

Bumping for visibility



Another leased aircraft disappeared from my account and moved to Snowy Pacific

 

Aircraft ID: 90989
Type: A321-200

 

playerID:1994
Airline: Flywest
World: (Rδ) Realistic World



This would support the need to abolish airlines that have 10,000 plus planes. 



Another leased aircraft disappeared from my account and moved to Snowy Pacific

 

Aircraft ID: 90989
Type: A321-200

 

playerID:1994
Airline: Flywest
World: (Rδ) Realistic World

 

Aircraft #90989 replaced by #95598



Yet another one.. Aircraft ID #59781: Airbus A300-600R (Age: 6 years, Value: $57,468,368.31)

 

Agree on a maximum number of aircrafts for every company.. Would increase the need of optimizing your network.

 

 



Yet another one.. Aircraft ID #59781: Airbus A300-600R (Age: 6 years, Value: $57,468,368.31)

 

Agree on a maximum number of aircrafts for every company.. Would increase the need of optimizing your network.

 

Aircraft #59781 replaced by #98392



Another two leased aircrafts disappeared from my account and moved to Snowy Pacific after I changed the seat configuration

 

Aircraft ID: 83628
Type: A320-200

 

Aircraft ID: 94766
Type: A321-200

 

playerID:1994
Airline: Flywest
World: (Rδ) Realistic World








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