20 replies to this topic

[XFlight]

I don't know if this was already though of but I what if there was in Airport Services and Amenities. For example

• Check in desk vs none
• Quality of your terminal
• Jetway or steps(difference in airport leasing fees)
• Lounges for different classes
• Air mile program 
• Baggage fees
• Outlets on waiting seats
• Concessions and shops in your terminal
• ect.

^​I don't know how hard it is to code, or if it this can be done but I think that I would be cool to add to the game.

 

[Hake.]

I'm not sure if anyone has suggested it already, if not: FINALLY, A NEW SUGGESTION! I would be in favour of it anyway.

[**OLT@22.Hrvatska**]

Yes these have been proposed but not as detailed.

[Issac1709]

Love this idea

[mrinalverma74]

Nice idea. Yuxi need to look at this.

[Yuxi]

• Check in desk vs none

 

Ground staffing will be an element in AE 4 (affects check-in times and thus the passenger experience).
 

• Quality of your terminal

 

Just have a "quality/cost" slider or micromanage amenities, space, etc. in each terminal?
 

• Jetway or steps(difference in airport leasing fees)

 

We're looking at whether to implement different types of gates (narrowbody, widebody, 2 or 3 jetbridges, etc), but that could be too much micromanagement.
 

• Lounges for different classes

 

This is on the list for AE 4 but at relatively low priority.
 

• Air mile program 

 

Frequent flyer programs are very important in real life, but we need to figure out how much customization to implement.
 

• Baggage fees

 

Ancillary fees will most likely be in AE 4.
 

• Outlets on waiting seats

 

Depending on how much detail we have in terminals and lounges, this could be one of the options.
 

• Concessions and shops in your terminal

 

That's managed by airports and not airlines, so it's outside the scope of the game.

[Hake.]

What about an air mile program which is also for alliances?

[ar157]

That's managed by airports and not airlines, so it's outside the scope of the game.

Hmmm I may be wrong but, don't airports usually chip in the most for building terminals in the first place? If so, we should remove the build terminal function for top trell.

[Nick of DC Airways]

Concessions and shops in your terminal

 

That's managed by airports and not airlines, so it's outside the scope of the game.

I'm pretty sure that Jetblue chose it's options at T5 in New York. As seen in this document: (http://investor.jetb...9482&highlight=) "JetBlue Airways, partnering with specially-selected concessionaire and retail partners, will introduce a unique dining and shopping experience to customers upon the opening of JFK's new Terminal 5 in October."

[lukediver]

I would like to add the follow:

possibility to decide in each single airport  if:

1 - open a lounge - or use a "generic" one - or not open a lounge at all

2 - perform whole operations (check in, baggage Handling, ramp, etc)  with own staff or outsource it  or part of it  and - or just keep a station manager (I can outsource in secondary airports all operations however I may decide to have a station manager or I can outsource it too) 

3 - weight of technology (in base of the time period): kiosks will improve travel experience (one time high cost but great passenger perception)

4 - in each single airport decide if check in area is a general check in area or a dedicated one (in this case with sub choice)

 

wish to make some example to clarify:

MAIN HUB FRA

check in in staff = own

ramp staff = own

Station manager = own

Check in area = dedicated

     F class ck in = yes

     C class ck in = yes

     Y class ck in = yes

Lounge = 1 lounge for F class pax + 1 lounge for C class pax

this will increase costs but increse also the reputation of the airline; passenger perception very good, 5 stars

 

FOCUS CITY LHR

chek in staff = yes

ramp staff = NO

station manager = yes

Check in area = dedicated

F class ck in = yes

     C class ck in = yes

     Y class ck in = yes

Lounge = yes, one lounge for all auth passengers

 

SECONDARY CITY LYS

Check in staff = NO

ramp staff = NO

Station manager = Yes

Check in area = NO, general one

Lounge = yes, utilization of the airport authority one

 

REGIONAL CITY VRN

Check in staff = NO

ramp staff = NO

Station manager = NO

Check in area = NO, general one

Lounge = NO

Low prices but passenger perception very low

 

Too complicated?

[lukediver]

Furthermore it could be nice to add some of these features to next coming FF program

 

F class lounge = may be used by top tier FF

C class lounge = may also be used by mid tier FF

 

Top Tier = may check in at F/C check in

Mid Tier = may check in at F/C check in

 

% of seat per flight dedicated to FF award tickets (this will reduce revenue but increase airline reputation)

 

 

There are also "behind the scene" scenarios that can increase cost but improve customer reputation:

 

1  - perform own customer care desk - or outsource it

2 - perform own FF support desk - or outsource it

3 - perform reservation center - or outsource it

4 - provide a OPERATIONAL CONTROL CENTER (will increase airline reputation)

5 - provide own catering or outsource it.

[Hake.]

Pretty much, but that's just because I skipped the whole thing.

Ah, go away Hawaiian. I like Luke's idea. It would allow us to take reputation and terminals to a new level.

[XFlight]

These are good ideas, but probably too hard to program. Also I realize that some people do not like micro-manging so maybe there could be an option to go into depth and the people that don't want to can just use a slider. I personally would enjoy some micromanaging aspects to the game because it would make everything more "real". Also, it might be a way to help reduce constant expansion.

[SirMoo]

I would like to add the follow:

possibility to decide in each single airport  if:

1 - open a lounge - or use a "generic" one - or not open a lounge at all

2 - perform whole operations (check in, baggage Handling, ramp, etc)  with own staff or outsource it  or part of it  and - or just keep a station manager (I can outsource in secondary airports all operations however I may decide to have a station manager or I can outsource it too) 

3 - weight of technology (in base of the time period): kiosks will improve travel experience (one time high cost but great passenger perception)

4 - in each single airport decide if check in area is a general check in area or a dedicated one (in this case with sub choice)

 

wish to make some example to clarify:

MAIN HUB FRA

check in in staff = own

ramp staff = own

Station manager = own

Check in area = dedicated

     F class ck in = yes

     C class ck in = yes

     Y class ck in = yes

Lounge = 1 lounge for F class pax + 1 lounge for C class pax

this will increase costs but increse also the reputation of the airline; passenger perception very good, 5 stars

 

FOCUS CITY LHR

chek in staff = yes

ramp staff = NO

station manager = yes

Check in area = dedicated

F class ck in = yes

     C class ck in = yes

     Y class ck in = yes

Lounge = yes, one lounge for all auth passengers

 

SECONDARY CITY LYS

Check in staff = NO

ramp staff = NO

Station manager = Yes

Check in area = NO, general one

Lounge = yes, utilization of the airport authority one

 

REGIONAL CITY VRN

Check in staff = NO

ramp staff = NO

Station manager = NO

Check in area = NO, general one

Lounge = NO

Low prices but passenger perception very low

 

Too complicated?

 

Oooh. I like the general idea of this a lot. Manage the costs and experience at each airport. Might have more of an effect when regional pax are implemented.

[Hake.]

And explain to me what I'm doing wrong?

Skipping the whole thing. Naughty!

[lukediver]

I understand that my suggestions could be difficult to program; however if we are looking to be "close" as much as possible to reality I think is something we should think/do.
I like the option to have a game that allows players to go very deep in micro settings and on the other side keep different scenarios for who does not want to be stressed by "lounge: yes or no" in DSM or some other place in the middle of nowhere.

Should be also nice to improve the program ability to generate "problems and or inconvenients" like maintenance heavy checks (you need to keep your ship out of fleet for X months so you need a spare a/c; if you do not perform C or D check your a/c is in danger and this means that your reputation is dropping or even worst you can have a dramatic accident, on the other side perform a regular maintenance means safe a/c and a super reputation...Qantas style) or fuel hedging.
If you have ever play at "Airline manager" of FB have a look; nothing to compare with AE however they have a nice fuel option. Fuel prices goes up and down every hour; of course you wish to buy the barrel when is at $300 and not when is at $2500, anyway it happens that if your airline is running out of fuel you have to buy an expensive barrel and you can just imagine the impact on your balance sheet; or invest as much money you have when is at $300/500 in order to have cheap fuel in storage to keep costs low

[Mobeer]

Choosing standards of on-ground service sounds good, but if profit margins remain so high as they are at present then virtually every airline will be and to just pick the best of everything everywhere.

As for the fuel prices changing every bit, I suspect that this is part gimmick to make people play every hour. If implemented it will help those airlines with (1) lots off cash to buy huge quantities of fuel when cheap, and (2) airline in active alliances that communicate well. New players with small airlines and few friends will end up losing out as they cannot take advantage of such a system.

[Hake.]

I agree with Mobeer. But spamlines wouldn't opt for it. I know my budget airline wouldn't.

[mrinalverma74]

Choosing standards of on-ground service sounds good, but if profit margins remain so high as they are at present then virtually every airline will be and to just pick the best of everything everywhere.

As for the fuel prices changing every bit, I suspect that this is part gimmick to make people play every hour. If implemented it will help those airlines with (1) lots off cash to buy huge quantities of fuel when cheap, and (2) airline in active alliances that communicate well. New players with small airlines and few friends will end up losing out as they cannot take advantage of such a system.

It would make game extremly difficult for players who are online just a couple of times a week

[the DOC]

Yes these features are (or at least were) for AE4 and should effect reputation